FAQ

Frequently Asked Questions

What does NOVARONIC sell?

NOVARONIC specializes in shoe care, cleaning, protection, maintenance, and organization accessories for everyday footwear.

Are your cleaning accessories suitable for every type of shoe?

Not necessarily. Suitability depends on the footwear material, finish, construction, and the individual accessory. Always review the product description and your footwear manufacturer's care instructions.

Can I use the same brush on leather, suede, and sneakers?

We recommend using tools appropriate for each material. Some brushes may be multipurpose, while delicate materials such as suede or nubuck may require specialized brushes.

How often should I clean my shoes?

It depends on how frequently they're worn and the conditions they're exposed to. Removing surface dirt regularly can help prevent buildup and make deeper cleaning easier.

Do crease protectors fit every shoe?

No. Fit depends on the shoe's size, shape, and internal construction. Check the dimensions and compatibility information on the individual product page.

How do I choose the right shoe tree?

Compare your shoe size and shape with the sizing or adjustment range stated on the product page. A shoe tree should fit securely without excessively stretching the footwear.

Can cleaning tools damage my shoes?

Using an unsuitable tool or excessive pressure can potentially affect delicate materials or finishes. Follow the product and footwear care instructions and test uncertain products on a small hidden area first.

Can I change or cancel my order?

Contact novaronic@outlook.it as soon as possible. If processing or shipment has not begun, we'll try to accommodate your request. Changes cannot be guaranteed once processing has started.

How can I track my order?

Where tracking is available, tracking information will be provided after shipment processing. You can also use the store's Track Your Order page where available.